If you use T-Mobile services you may have been a little upset yesterday. To answer what went wrong, the carrier experienced phone outages that started in the early afternoon and continued through the evening. Major markets like Atlanta, New York, Miami, and Chicago were the most affected by the outage that disabled phone and text usage for customers. T-Mobile technology president Neville Ray said that while some customers have service back, “engineers are continuing to work on the issue.” When the problem first happened, many thought the issue was on all the major carriers, but that was found to not be true. T-Mobile and Sprint recently closed their merger deal for $23 billion.